📦 Track Your Order

Stay updated on your shipment every step of the way.

🔎 Check Your Order Status

Enter your tracking number on our tracking partner's website to view the latest shipping updates.

If you have not yet received a tracking number, your order may still be processing.

🚚 Shipping Timeline

📦 Order Processing	1–3 Business Days
🇺🇸 United States	5–12 Business Days
🇬🇧 United Kingdom	4–10 Business Days
🇩🇪 Germany	3–8 Business Days
🇫🇷 France	2–7 Business Days
🇪🇺 Other European Countries	4–10 Business Days

❓ Tracking Questions

When will I receive my tracking number?

Tracking information is usually sent by email within 24–72 hours after your order has been shipped.

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My tracking hasn't updated.

Tracking updates may take 24–48 hours to appear after your package is scanned by the shipping carrier.

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I can't find my tracking number.

Please check your order confirmation and shipping confirmation emails. If you still can't locate it, contact our support team.

📞 Need Help?

If you have any questions about your shipment, our customer support team is here to help.

📧 contact@homexis.com
📞 +33 4 94 18 54 96

🏢 Homexis
199 Rue Lefebure de Cerisy
83000 Toulon, France 🇫🇷