🚚 Shipping Policy

At Homexis, we are committed to delivering your order quickly, safely, and at no additional shipping cost. This Shipping Policy explains how we process and deliver orders.

Last Updated: July 23, 2026

🌍 Shipping Destinations

We currently offer FREE SHIPPING to customers located in:

• 🇺🇸 United States
• 🇬🇧 United Kingdom
• 🇩🇪 Germany

At this time, we do not ship to countries outside the destinations listed above.

📦 Order Processing

✔ Orders are processed within 1–3 business days after payment confirmation.

✔ Orders are processed Monday through Friday, excluding public holidays.

✔ Once your order has been shipped, you will receive a confirmation email containing your tracking number.

🚛 Estimated Delivery Times

These delivery times are estimates and may vary due to weather conditions, customs inspections, carrier delays, or other circumstances beyond our control.

🎁 Free Shipping

Homexis offers 100% FREE Standard Shipping on all eligible orders shipped to the United States, United Kingdom, and Germany.

There are no hidden shipping charges added during checkout for eligible destinations.

📦 Order Tracking

Every shipped order receives a tracking number.

Customers will receive a shipping confirmation email containing tracking information once the order has been dispatched.

Tracking updates may take 24–48 hours to appear after shipment.

🛃 Customs & Import Charges

Depending on the destination country and local regulations, customs duties, taxes, or import fees may apply. These charges, if applicable, are determined by the destination country's customs authorities.

Customers are responsible for complying with local import regulations.

📬 Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact our customer support team.

We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

🏠 Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

Homexis is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided during checkout.

🏢 Order Fulfillment

Orders are fulfilled through our trusted logistics partners and fulfillment facilities based on product availability and destination to provide efficient delivery.

📞 Contact Us

Homexis

🏢 SOCIETE DE PEINTURE ET RENOVATION
📍 199 Rue Lefebure de Cerisy
83000 Toulon
France 🇫🇷

📧 Email: contact@homexis.com
📞 Phone: +33 4 94 18 54 96